Responsible Gambling

At Intensity Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be treated as entertainment, not a source of income. As a licensed online casino, we take our regulatory obligations seriously and comply with the highest standards set by our licensing authorities.

We understand that problem gambling can have serious consequences on individuals and their loved ones. That's why we offer various tools and resources to help players stay in control of their gaming habits. We also encourage all our players to seek help if they feel that their gaming has become problematic.

What Is Responsible Gambling?

Responsible gambling means treating gambling as a form of entertainment, rather than a way to make money. It's about being aware of your spending limits and not chasing losses by increasing your bets. If you're experiencing any of the following warning signs, it may be time to seek help:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer a range of tools to help players stay in control of their gaming habits. These include:

• Deposit Limits: Set limits on how much you can deposit into your account
• Wagering Limits: Limit the amount you can wager on individual games or overall
• Session Time Limits: Set time limits for how long you can play in a session
• Reality Checks: Receive regular reminders of your gaming history and deposits made
• Loss Limits: Set limits on the amount you can lose in a single game or overall
• Self-Exclusion Options: Exclude yourself from playing for a specified period or permanently

How to Request Limits or Exclusion

If you need help staying in control, we're here to support you. You can set limits or activate self-exclusion by:

• Contacting our customer support team
• Logging into your account and accessing the responsible gaming section
• Using our mobile app to easily manage your settings

Our support team will assist you with setting up limits or exclusion within 24 hours.

Support for Problem Gambling

If you feel that your gaming has become problematic, don't hesitate to seek help. We encourage all our players to take control of their gaming habits and seek assistance if needed. If you're experiencing any of the following problem gambling behaviors, it's time to reach out:

• Chasing losses
• Borrowing money to gamble
• Lying about your gaming habits
• Neglecting other areas of life

We recommend contacting the following organizations for support:

• GamCare
• BeGambleAware
• Gambling Therapy

Protecting Minors

We take underage gambling very seriously. We strictly prohibit anyone under 18 from accessing our site, and we use age verification methods to ensure compliance. If you're a parent or guardian, we recommend using parental control software to restrict access to online gaming sites.

Resources and Useful Links

For additional support and resources, please refer to the following:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Centre for Education in Therapeutic Counselling (NCETC)
• ProblemGambling.org